Last updated: June 2026
Privacy Policy
1. Information We Collect
- Direct contact data: full name, institutional email, phone, and company name, collected through contact, support, or quote request forms.
- Project data and samples: descriptive documents, process flows, or test database files voluntarily provided by the client for the diagnostic phase.
- Technical navigation data: technical cookies, IP addresses, and session metadata for corporate web interface performance audits.
2. Purpose of Data Processing
- Provide, maintain, and optimize the technical performance of our official website.
- Structure, customize, and deploy dashboards (BI), interactive dynamic reports, and Machine Learning algorithms tailored to the client's strategic model.
- Process support requests and maintain transparent communication channels regarding quotes.
- Validate strict regulatory compliance through Data Auditing solutions, avoiding legal issues for the client's organization and ensuring absolute conformity with Law No. 172-13 of the Dominican Republic.
3. Security and Confidentiality
- We use modern technical infrastructure and encryption standards to safeguard information against unauthorized access, accidental loss, or alterations.
- The data lifecycle is protected by explicit Confidentiality Agreements (NDA) from the first commercial contact.
4. User Rights (ARCO)
- Any user or allied company maintains the unrestricted right to access, rectify, cancel, or oppose the processing of their personal data collected through the ShineTechData web portal.
- To exercise these rights, send a formal communication through our technical support channels.